WHITE PAPER

Examining AI’s role in modernizing the freight procurement process

WHITE PAPER

Examining AI’s role in modernizing the freight procurement process

WHITE PAPER

Examining AI’s role in modernizing the freight procurement process

Navigating the New Era of Freight Procurement

Freight procurement is evolving rapidly, shaped by digital innovation, rising complexity and increasing pressure to improve cost, service and agility. Yet many procurement teams still face time-consuming manual processes, limited visibility and challenges accessing the data they need to make smart decisions.

In June 2025, we conducted a survey with members of the Indago supply chain research community—comprised of supply chain and logistics executives from manufacturing, retail and distribution companies—to better understand the current state of freight procurement. Specifically, we looked at how shippers source capacity, use data and manage the end-to-end process from planning to award.

In this white paper, written in partnership with Adrian Gonzalez, logistics industry expert, founder and president of Adelante SCM and host of the Talking Logistics podcast, we’ll illuminate the challenges carriers, shippers and brokers are facing and how AI solutions can help transform operations to adapt.

In this white paper, written in partnership with Adrian Gonzalez, logistics industry expert, founder and president of Adelante SCM and host of the Talking Logistics podcast, we’ll illuminate the challenges carriers, shippers and brokers are facing and how AI solutions can help transform operations to adapt.